A Wati alternative that goes beyond WhatsApp
If WhatsApp is where your customers are today, start there — official API, broadcasts, templates. But when they also write on Instagram, your website and email, Sakhi.Chat keeps it all in one AI-powered inbox.
WhatsApp-first, not WhatsApp-only
Choosing a WhatsApp Business platform usually means choosing another tool for web chat, another for Instagram, and a support mailbox on the side. Sakhi.Chat collapses that stack: full WhatsApp automation — embedded signup, templates, broadcasts, sequences — plus every other channel in the same shared inbox, with one knowledge base to maintain.
What the switch gets you
- AI answers, not keyword rules — trained on your content, multilingual, grounded.
- Eight channels, one inbox — WhatsApp, web chat, Instagram, Messenger, Telegram, Viber, email, TikTok-ready.
- Commerce built in — orders with special requests, appointment booking, lead scoring, CRM.
- Team features — assignment, routing rules, internal notes, roles, mobile agent app.
- Transparent AI cost caps — per-month spend ceilings so usage never surprises you.
Straightforward migration
Your WhatsApp number moves via Meta's standard embedded signup, your knowledge comes from your website and documents, and broadcasts rebuild as CRM segments. Most teams run the 15-day free trial in parallel and switch when the AI answers beat the old keyword rules — usually within days.
Frequently asked questions
How does Sakhi.Chat compare to a WhatsApp-focused tool like Wati?
WhatsApp-first platforms do WhatsApp well. Sakhi.Chat treats WhatsApp as one of eight channels: the same AI, inbox, CRM and automations also cover your website chat, Instagram, Messenger, Telegram, Viber and email — so you are not adding another tool per channel as you grow.
Is WhatsApp still first-class?
Completely. Official Cloud API via Meta embedded signup, template management, broadcasts to opted-in segments, drip sequences, order capture and the 24-hour window handled automatically.
What does the AI add?
Instead of keyword rules, the assistant is trained on your website and documents and answers natural questions in your brand voice — with human handover the moment it is unsure or the customer asks for a person.
Can I try it before switching?
Yes — 15-day free trial on every plan, no credit card. Connect WhatsApp via embedded signup and test with your own customer questions the same day.